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Contact Us

Have questions, feedback, or need support? We'd love to hear from you.

Get in Touch

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Email Support

For general inquiries, technical support, or partnership opportunities:

support@coinmatchiq.app
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Report a Bug

Found an issue with coin identification or the app? Let us know:

bugs@coinmatchiq.app
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Feature Requests

Have an idea to improve CoinMatch+? Share your suggestions:

feedback@coinmatchiq.app

Frequently Asked Questions

Q: How accurate is the AI coin identification?
A: Our AI provides educational estimates based on visual analysis. For certified valuations, always consult professional numismatists or grading services (PCGS, NGC, ANACS).

Q: Can I use CoinMatch+ offline?
A: Some features work offline as a PWA, but AI identification requires an internet connection.

Q: Is my coin data private?
A: Yes. Review our Privacy Policy for full details on data handling.

Q: Do you buy or sell coins?
A: No, CoinMatch+ is an educational identification tool only. We don't facilitate transactions.

Business Hours

We typically respond to inquiries within 24-48 hours during business days (Monday - Friday, 9 AM - 5 PM EST).

For urgent issues affecting many users, we monitor support channels 7 days a week.

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CoinMatch+ • Educational Coin Identification Platform